Performance

Performance - Claro Services 96% Customer Satisfaction

Claro! has a culture of continuous improvement and we are committed to delivering optimum performance for our clients no matter what. To make certain that happens we deliver:

  • Industry leading SLA metrics, best-in-class quality scores – we have the numbers to prove positive service and efficient contact handling
  • Award-winning service – we earned the 2017 Top Service Provider award from our industry peers
  • Effective, proven solutions that boost satisfaction & increase engagement
  • Educated, well-trained agents that are held accountable for excellence
  • Seasoned, innovative management with deep industry experience
  • User-friendly reporting for full transparency
  • Optimized QA practices to ensure the highest level of customer experience

Interested in learning more about Claro!? Contact us today at 888.589.2492 to start a conversation about how our solutions could help improve your customer experience.

Ready to talk with us? Click here to connect.